Returns and Exchange Policy
Thanks for shopping at Nkatas.com.
If you are not entirely satisfied with your purchase, we’re here to help.
What Is an Estimated Delivery Date?
The estimated delivery date is when your order should arrive. Generally, the estimated delivery date is based on a combination of the processing time for the items you ordered, the transit time, the courier, and today’s date.
Here are the estimated destinations
– In the United Kingdom it will take 3 to 5 working days
– United States is estimated 7 to 14 working days
– The rest of the world 10 – 20 days depending on the courier
You have 28 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping
costs are non refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, Contact Us.